17 - 19 March 2025
ExCeL London

2024 Seminar Programme

Using Customer Feedback To Supercharge (Almost) Anything!

26 Mar 2024
HRC - TechX
Hospitality , Technology
This panel will demonstrate the wide range of projects to make huge wins on when you involve your customers. From menu optimisation to voice and brand messaging to drinks development, hear how Rosa's Thai, Tonkotsu and Pizza Pilgrims did it with a little help from their customers.
Chairperson
Annica Wainwright
Annica Wainwright, Co-founder - 2Forks
Speakers
Joe McCanta
Joe McCanta, Global Head of Brand Experience - Grey Goose
Ruth Carpenter
Ruth Carpenter, Head of Marketing - Pizza Pilgrims
Emma Reynolds
Emma Reynolds, Co-founder - Tonkotsu

Key Partners

Supporters

Media Partners

Charity Partners

Insight Partner

IGD
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